Lightfoot (‘we’ or ‘us’ or ‘our’) gathers and processes your personal information in accordance with this Privacy Policy and in compliance with the relevant data protection regulation, the General Data Protection Regulation 2016/679 (“GDPR”), or any legislation that amends or replaces it. For the purpose of the GDPR, we are the data controller.

This policy explains how, why and when we collect and process your personal data, and provides you with the necessary information regarding your rights.

If you wish to contact Lightfoot, please email info@lightfootenterprises.org.  

Your privacy is important to us and we are committed to protecting your personal information.

For communication purposes, we collect the following personal information when you provide it to us:

• Your full name, email address, and postal/billing address. Your IP address is also recorded by our mailing list provider, MailChimp.

The information we process for the purposes listed above is restricted to what is necessary. We take your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law.

We use the personal information you provide to us to:

• Send you emails about our latest news and fundraising appeals
• Contact you about ways to get involved with Lightfoot
• Claim Gift Aid (if you have submitted a declaration when donating)

We rely on Consent (that you have given clear consent for us to process your personal data for a specific purpose) or Legitimate Interests as the lawful bases on which we collect and use your personal data.

You can unsubscribe from our communication at any time by either following the “unsubscribe” link at the bottom of our emails or contacting us directly at info@lightfootenterprises.org. 

You have the right to access any personal information that Lightfoot processes about you and to request information about:

• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws.

If we receive a request from you to exercise any of the above rights, we will ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

If you exercise your right to be forgotten and request for the data we hold on you to be deleted, we will anonymise your information so that it does not personally identify you. This action can only be taken once we are no longer legally required to store the information i.e. tax purposes for processing Gift Aid or other legal obligations relating to financial accounting.

Mailchimp
We use MailChimp, a US-based email service, to store your details and send you our newsletter. In the process of working with Mailchimp your data may be transferred outside the EEA, to the US. Mailchimp is self-certified under Privacy Shield and lawfully transfers EU/EEA personal data to the US according to its Privacy Shield Certification.

You can read MailChimp’s privacy policy here: https://mailchimp.com/legal/privacy/ and  find out more about the steps the company has taken to comply with the GDPR here: https://kb.mailchimp.com/accounts/management/about-the-general-data-protection-regulation/

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

If there is a need to dispose of your information, hard copies are shredded and soft copies are permanently deleted.

Lightfoot’s website makes use of cookies to save and retrieve information about your visit to our sites. Cookies are small files of software which save and retrieve information about your visit to a website or application. They reside in your internet browser to help remember your preferences and previous activity. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies currently used on our site identify you as an anonymized number. We and our partners (e.g., marketing partners, affiliates, or analytics providers) use cookies and log files to analyze trends, administer the website, track users movements around the website, and gather demographic information about our user base. We may receive anonymized reports based on the use of these technologies by our partners on an aggregated basis. We also use this data to provide the site’s content, ensure the functionality of our information technology systems, and to optimize our website. The legal basis for this processing is Article 6(1)(f) GDPR. The data of log files will be stored separately from your other personal data.

Users can control and refuse the use of cookies at the individual browser level. Cookies installed can be deleted. If you have visited our website in the past and would like to make changes to your cookie preferences, please first clear the cookies from your browser and then update your cookie preferences. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

When you visit our website, the following categories of cookies will be set in your browser:

Strictly necessary cookies

These cookies are essential in order to enable you to move around a site and use its features. Without these cookies, services you have asked for cannot be provided.

Registered Visitor Cookie – A unique identifier given to each registered user, used to recognize you anonymously through your visit and when you return to the site.

Performance cookies

These cookies collect information so that we can analyse how our visitors use our site. These cookies do not collect information that identifies you. All information these cookies collect is anonymous and is only used to improve how our site works.

Functional cookies

These cookies allow websites and applications to remember choices you make (e.g., such as your name if you leave a comment on the website) and provide enhanced, more personal features.

These cookies cannot track your browsing activity on other websites. They do not gather any information about you that could be used for advertising or to record where you’ve been on the Internet outside of our site.

Targeting cookies

In order to keep our website services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use the site.

Cookies allow web analytics services to recognise your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. The information is anonymous and only used for statistical purposes, and it helps us to analyse patterns of user activity and to develop a better user experience.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We retain your information only as long as is necessary and in line with our Data Retention Policy. For more information, please get in touch with us at info@lightfootenterprises.org.

We only process your personal information in compliance with this Privacy Policy and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information please contact us at info@lightfootenterprises.org. Alternatively, you have the right to lodge a complaint with the supervisory authority. Please find the address below.

Information Commissioner’s Office (ICO)

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

For more information on lodging a complaint with the ICO, please visit https://ico.org.uk/make-a-complaint/